McAllen hurricane guide¶
McAllen is the largest city in Hidalgo County. The city runs an Emergency Operations Center, its own police and fire departments, and McAllen Public Utility for water and sewer, and it sends emergency alerts through Everbridge.
Checked on October 3, 2026
Every phone number and web address on this page was checked against official sources on that date. Details can change, especially during a storm. Always follow instructions from the City of McAllen. In a life threatening emergency, call 911.
Official website: mcallen.net
Emergency and information numbers¶
| Service | Number | Notes |
|---|---|---|
| City information line | 311 | McAllen 311, from inside the city, Monday to Friday, 8:00 a.m. to 5:00 p.m. Not monitored after hours. Not for emergencies. |
| City Hall | 956-681-3111 | 1300 Houston Avenue. Use this number for McAllen 311 from outside the city. Office line. Not for emergencies. |
| Police non-emergency | 956-681-2000 | For police matters that are not emergencies. |
Official alerts and information¶
- City of McAllen Everbridge alerts: Free alerts by text, email, or phone. Sign up before a storm. Website.
- McAllen Emergency Management: The city's official hurricane information page. Website.
County services that cover McAllen¶
Hidalgo County manages evacuation zones, evacuation centers, and emergency alerts for everyone who lives in McAllen. The Hidalgo County guide has the full list of county numbers, radio stations, and recovery help.
- E-Dalgo emergency alerts: Free alerts by text, email, or phone. Sign up before a storm. E-Dalgo covers severe weather, road closures, missing persons, and evacuations of buildings or neighborhoods. Website.
- Hidalgo County hurricane preparedness: The county's official hurricane information page. Website.
Power, water and debris¶
- McAllen Public Utility water (after hours): Water problems after hours. McAllen Public Utility runs the city water and sewer system. Phone: 956-681-1717. Website.
- Sewer backups: Report sewer backups. Phone: 956-648-4010.
Related guides¶
- Should I evacuate?
- What to expect at a hurricane shelter
- Hurricane supply list
- After a hurricane: the first 24 hours
- Insurance claims and disaster aid
Sources¶
Checked on October 3, 2026. If a number or address here is wrong, please tell us at Keith@KMyers.me.