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Port Neches hurricane guide

Port Neches is a city on the Neches River in mid Jefferson County, between Beaumont and Port Arthur. The city runs its own Office of Emergency Management, led by the Fire Chief, and its own police, fire, water, and sewer services.

Checked on October 3, 2026

Every phone number and web address on this page was checked against official sources on that date. Details can change, especially during a storm. Always follow instructions from the Port Neches Office of Emergency Management. In a life threatening emergency, call 911.

Official website: ci.port-neches.tx.us

What to know in Port Neches

  • The city says it has signed contracts ahead of time for debris removal and for generators, food, and lights after a disaster.
  • Mid Jefferson County Central Dispatch answers 911 and non-emergency calls for Port Neches, Nederland, and Groves.
  • Never pile yard waste or trash in ditches or sweep it into storm drains, because it can cause flooding. Limbs go out for the weekly greenwaste pickup, cut no longer than 4 feet and neatly stacked.

Emergency and information numbers

Service Number Notes
City Hall 409-727-2181 Office line. Not for emergencies. Monday to Friday, 8:00 a.m. to 5:00 p.m.
Emergency management office 409-722-5885 Port Neches Office of Emergency Management. Office line. Not for emergencies.
Police non-emergency 409-722-3122 Port Neches Police Department dispatcher. For police matters that are not emergencies.
Water and sewer (after hours) 409-722-4024 After hours, weekends, holidays, and emergencies. Report water main breaks, sewer backups, and low water pressure.
Water and sewer emergencies 409-719-4279 Water and Sewer Maintenance, Monday to Friday, 7:30 a.m. to 4:00 p.m.
Public works 409-719-4214 Office line. Not for emergencies.

Official alerts and information

  • Port Neches Hurricane Information: The city's official hurricane information page, with the Beaumont District inland evacuation map. Website.
  • Port Neches emergency management questions and answers: City answers about pets, evacuation rides, and storm planning. Website.

Help to evacuate

  • Port Neches evacuation ride: If an evacuation is called and you need a ride, the city says to go to the Senior Citizen's Center, 1006 Port Neches Avenue, where someone will help you. State buses take residents to a set location. This is only offered when an evacuation is called. Pets are allowed on the buses only in a carrier. Website.

County services that cover Port Neches

Jefferson County manages evacuation zones, evacuation centers, and emergency alerts for everyone who lives in Port Neches. The Jefferson County guide has the full list of county numbers, radio stations, and recovery help.

  • Look up your evacuation zone
  • STAN (Southeast Texas Alerting Network): Free alerts by text, email, or phone. Sign up before a storm. STAN serves Jefferson, Orange, Hardin, and Jasper counties, and posts current alerts on its website. Register your cell phone and home address so alerts can reach your area. The site is also in Spanish. Website.
  • Jefferson County Hurricane Information: The county's official hurricane information page. Website.

Power, water and debris

  • Port Neches Sanitation: City garbage, trash, and greenwaste (limbs and yard debris) collection. After hours, call 409-722-4024. Phone: 409-719-4280. Website.

Sources

Checked on October 3, 2026. If a number or address here is wrong, please tell us at Keith@KMyers.me.